Being able to tap into the collective intelligence and creativity of your people is critical today!  The challenge is how do you get people to uncross their arms and actually participate when we ask “does anyone have any ideas?”

In this short but useful course, we take you through a simple and highly effective way to lead a “brainstorming” session that produces results!

Participants will:

  1. Better understand the 4 keys to facilitating a group idea session.
  2. Learn the 4 steps engaging employees in a plan development process.
  3. Learn to mitigate the risk of personalizing ideas and the negative effects of this.

Motivation is the most over-discussed and misunderstood aspect of leadership today. Pep talk and gimmick won’t get it done today. They won’t motivate people today! This course will provide proven approaches to move others into sustained action and higher productivity. Participants will learn a system of motivation that will help others move to the ultimate motivation, self motivation!

Participants will:

  1. Learn the 4 methods of motivation.
  2. Better understand how to identify an individual’s motivators and drivers.
  3. Be introduced to a frame to move another person toward self motivation.

In this course we help you better understand how you became the leader you are today, so that you can move forward to your leadership best.

Participants will:

  1. Gain greater understanding of the impact that previous leaders had on their leadership approach today.
  2. Learn what the affects of the poor leadership experiences can have long term.
  3. Better understand how to use the survey as a tool for engaging their direct reports.

“Pride is an intangible force that drives human capital unlike any other. Investing time and energy into building both organizational, individual and even Community pride will provide greater dividends than any other tool in a leader’s tool kit. Building pride leads to higher morale, increased participation in problem solving and a sense of ownership that creates a “the Department is a reflection of me” attitude.  It drives citizens to take care of their homes, clean up parks and give their best in a community…in short, if can be a magic force!”  In this course participants will learn to cultivate instill and deploy pride as a performance management approach.

Participants will:

  1. Identify the impact of pride or lack of pride in individual performance.
  2. Learn the keys to cultivating and deploying pride as a performance management approach.
  3. Discuss how to create a structured approach to developing individual pride in the work place.
  4. Discuss how to create a structured approach to cultivating organizational pride in the workplace.
  5. Understand how to deploy an employee recognition and celebration model within a department.

In changing times to stay relevant one of the most important tools a professional can have in their tool kit, is a process for personal change.  Here we lay out a proven process for personal change and how to implement it successfully for sustained improvement.

Participants will:

  1. Better understand the 6 key steps to personal change.
  2. Discuss the process for implementing change within themselves.
  3. Identify one aspect of their professional or personal life they would like to change.
  4. Discuss the key elements of a personal change action plan.
  5. Create and submit a personal change action plan.

Progress and change are deeply intertwined, there can be no progress without change! This truism is why we and our Departments must be good at implementing change. In addition, the stress, pain and difficulty of poor change implementation, make it incumbent on leaders to have effective change tools in there tools kit.

In this course, one of North America’s leading Change Agents lays out a step by step approach for successfully implementing change in a group or department. This user driven process with create a sense of ownership as well as highly effective plans that stakeholders will buy in to.

  1. Understand how individuals process change.
  2. Identify key drivers of an organization’s culture, and recognize different types of change processes.
  3. Recognize the people and cultural side of change, and know how to help people deal more effectively with change, maintaining their commitment and bringing them successfully through the change process.
  4. Explain how individuals are impacted by change, different ways they may respond to change situations and how learning processes help them adapt.
  5. Understand how organizations work; how the process of organizational change occurs and the typical roles that collaborate to deliver successful change.
  6. Outline important aspects of how to build and equip a change team to improve effectiveness.
  7. Understand the key concepts of, and practices for successfully handling resistance to change.
  8. Discuss the key elements of and how to deploy an organizational change system within a department.

To be effective today, we must better understand ourselves and those we work with each day, this allows us to gain greater alignment with our team.  Greater alignment means greater effectiveness, less stress and a more meaningful experience for all!

Participants will:

  1. Have better understanding of their leadership approach, their dominate and recessive styles
  2. Gain deeper understanding of the effect their styles effect others
  3. Learn 4 tools on how to align with those that may be different than them
  4. Learn how to implement this tool with their team or in  a group setting
  5. Have a great grasp of others and how to more effectively communicate with them.

Today’s effective leader has tools in their tool kit to assist in changing the performance of others…whether an employee or volunteer, this process is trust based, user driven and ensures performance will improve!

Participants will:

  1. Be introduced to the  3 reasons employees don’t perform.
  2. Better understand the dynamics of trust building as it relates to performance management.
  3. Learn how to implement 3 user driven corrective measure to improve performance.
  4. Have a greater depth of knowledge of how to effectively communicate expectation.
  5. Better understand how to establish a  performance framework with their direct reports.

Effective delegation is one of the most important tools that today’s effective leader can have in their tool kit and it is the key to doing more with less.
In this course participants will be given a proactive, linear, structured approach to delegation and the tools for effective implementation.

Participants will:

  1. Have a greater understanding of how to create a delegation frame work
  2. How to use a proficiency based delegation structure
  3. Learn the 4 levels of authority
  4. Have a deeper understanding of the ask and recommend to act on own continuum

The number one assets a leader has at their disposal today, is the creativity of their people! It is a powerful force, it is renewable and it is sustainable! What if you had a system for proactively tapping into this resource to use that creativity to increase revenue, decrease expenses and improve service to internal customers and citizens alike?

Today’s highly effective leader realizes they don’t need to come up with all the ideas, and they also realize that if they can identify concerns before the become major issues it will solve a lot of problems down the road.
How do they do this, they establish a system to gathering the thoughts, ideas and concerns of your people!

In this course we will give your a proven system for tapping into the experience, knowledge and vocational expertise of the people you lead, all while building trust and pride as well!

Participants will:

  1. Better recognize the various forms of human capital around them each day
  2. Have a greater understanding of how to use surveying to gather employee thoughts, ideas and concerns.
  3. Have a deeper grasp of informal information gathering approaches and how to use them to identify operational concerns.
  4. Discuss and define tools, methods and processes to build a structured feedback gather system within a department
  5. Discuss how to engage and deploy employees through a round-table and task-force process for innovation and departmental improvement